About Us

Effective Date: October 19, 2026
Last Updated: October 19, 2026

CHARD MODE — Style for the Way You Live

Fashion is more than what you wear. It is part of how you express yourself, approach your day, and feel comfortable in your own style.

Welcome to CHARD MODE LTD, an online women’s clothing retailer based in the United Kingdom.

Through our website, https://chardmode.net, we aim to make discovering clothing a simple, enjoyable, and inspiring experience.

Our approach to fashion centres on versatility, individuality, and the everyday moments that make up modern life.

From relaxed daytime outfits to more polished looks, we want our collections to offer customers practical choices for different occasions and personal preferences.

1. Our Perspective on Fashion

We believe that personal style should never feel restricted to a single trend or occasion.

Some days call for understated simplicity. Others invite something more expressive.

At CHARD MODE, we appreciate clothing that allows women to explore these different sides of their wardrobes.

Our approach is guided by three ideas:

Individuality

Everyone has their own way of dressing. We aim to offer clothing choices that support different tastes rather than prescribe a single definition of style.

Versatility

A well-considered wardrobe can make getting dressed easier. We value pieces that can be styled in different ways and adapted to everyday situations.

Confidence

Feeling comfortable in what you wear can make a meaningful difference. We want our customers to have access to clear product information that helps them select clothing suited to their needs.

2. Clothing for Different Moments

A wardrobe often needs to work across a variety of settings.

Whether you are preparing for a busy working day, meeting friends, planning a weekend outing, or dressing for a special occasion, the right outfit depends on your personal style and comfort.

Our online store provides a place to explore women’s clothing with these different needs in mind.

Depending on current availability, our selection may include casual clothing, dresses, tops, trousers, outerwear, and other wardrobe pieces.

Each product is presented with available descriptions, size options, and pricing to help customers make informed decisions.

3. A Thoughtful Approach to Everyday Style

We appreciate the value of clothing that can become part of more than one outfit.

A simple top can be styled with tailored trousers for a polished appearance or paired with relaxed bottoms for an informal day.

A dress can feel different depending on the shoes, outerwear, and accessories chosen to accompany it.

We encourage customers to consider how new pieces may work with the clothing they already own.

Rather than viewing fashion as a set of fixed rules, we see it as an opportunity to create combinations that reflect individual preferences.

4. Making Online Shopping More Straightforward

Shopping online should provide customers with enough information to understand what they are purchasing.

At CHARD MODE LTD, we aim to support this through clear and accessible website information.

Our shopping experience is intended to help customers:

• Browse available clothing collections.

• Review product descriptions and photographs.

• Compare available colours and sizes.

• Understand product pricing before checkout.

• Review delivery information.

• Access return and refund conditions.

• Contact customer support when assistance is needed.

We believe that transparency is an important part of building a dependable relationship with customers.

5. Finding the Right Fit

We understand that clothing sizes can vary across styles, fabrics, and manufacturers.

A garment that feels comfortable in one design may fit differently in another.

To support more informed purchasing decisions, we provide a Size Guide containing general body measurements and international size conversions.

We encourage customers to check individual product details, consider the intended fit, and contact us if they require further assistance.

Our aim is to make sizing information easier to understand before an order is placed.

6. Quality, Fabric & Clothing Care

The appearance, comfort, and performance of clothing can depend on many factors, including fabric composition, garment construction, and everyday care.

We encourage customers to review available product information and follow the care instructions supplied with each garment.

Different fabrics may require different washing, drying, ironing, or storage methods.

Understanding these requirements can help customers care for their purchases appropriately.

We do not believe that every garment should be treated in the same way. Practical care begins with understanding the individual product.

7. A Customer-Focused Shopping Experience

We recognise that ordering clothing online involves more than choosing a product.

Customers may have questions about sizes, payments, delivery destinations, order updates, or return arrangements.

Our customer support team is available to assist with these enquiries during our published service hours.

We aim to communicate clearly, provide relevant information, and address customer concerns fairly.

We also publish dedicated policies explaining our order, delivery, return, refund, and privacy practices.

These resources are intended to help customers understand their options before and after making a purchase.

8. Clear Pricing & Secure Checkout

We believe customers should understand the amount they are paying before completing an order.

Product prices and applicable delivery charges are presented through our website and checkout process.

Payments are handled using the payment methods and service providers available at checkout.

We aim to maintain appropriate safeguards for customer information and provide a clear purchasing process.

For further details, customers can review our Terms of Service and Privacy Policy.

9. Delivery, Returns & After-Sales Support

Our relationship with customers does not end when an order is placed.

We provide information about order processing, estimated delivery times, and available shipping arrangements through our Shipping Policy.

We also maintain Returns & Exchanges and Refund policies explaining eligibility, procedures, and applicable consumer rights.

If an order arrives damaged, an incorrect item is received, or a customer experiences a problem with their purchase, we encourage them to contact us.

We aim to address concerns fairly and in accordance with applicable consumer protection laws.

10. Fashion Without a Single Definition

Personal style changes over time.

Different seasons, lifestyles, and occasions may influence the clothing we choose.

At CHARD MODE, we welcome that variety.

We do not believe that fashion needs to follow one particular formula. What matters is finding pieces that work for your preferences and daily routine.

Whether you favour simple silhouettes, relaxed combinations, or more distinctive outfits, we want the shopping experience to leave room for individual choice.

11. Our Direction

As an online fashion retailer, we aim to continue developing a shopping experience built around accessible product information, straightforward purchasing, and responsive customer service.

Our priorities include improving the clarity of product information, helping customers make informed sizing decisions, and maintaining transparent shopping policies.

We believe these practical commitments are important foundations for a reliable online retail experience.

12. Get in Touch

We welcome questions about our clothing, sizing information, orders, delivery, and after-sales support.

CHARD MODE LTD

Registered Business Address:
48 AVONDALE ST
ABERCYNON
MOUNTAIN ASH
MGLAM
UNITED KINGDOM
CF45 4YY

Official Website: https://chardmode.net

Email: payment@chardmode.net

Telephone: +44 7883404559

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)

Saturday, Sunday & UK Public Holidays: Closed

We aim to respond to general customer enquiries within 1–2 business days.

Our registered business address is provided for company identification and correspondence and does not necessarily operate as a public retail location or returns centre.

Your Style, Your Everyday

At CHARD MODE LTD, we see clothing as a personal choice shaped by comfort, occasion, and individuality.

We want our online store to be a place where customers can explore women’s fashion at their own pace, compare options, and shop with greater confidence.

Thank you for taking the time to learn more about CHARD MODE.

CHARD MODE — Wear What Feels Like You.

© 2026 CHARD MODE LTD. All Rights Reserved.