Cookie Policy

Effective Date: October 19, 2026
Last Updated: October 19, 2026

1. About This Cookie Policy

At CHARD MODE LTD, we believe visitors should have clear information about the technologies used when they browse and shop on our website.

This Cookie Policy explains how cookies and similar technologies may be used on https://chardmode.net, what purposes they serve, and how visitors can manage their preferences.

Our online store offers women’s clothing and related fashion products. Certain website technologies help us provide essential shopping functions, maintain website security, remember preferences, and understand how our services are used.

We aim to use these technologies in accordance with applicable UK privacy and electronic communications requirements.

This policy should be read alongside our Privacy Policy, which explains how we handle personal information more generally.

2. What Are Cookies?

Cookies are small text files that websites place on a visitor’s device through a web browser.

They may contain information that helps a website recognise a browser, maintain a shopping session, or remember selected settings.

Cookies can support activities such as keeping items in a shopping basket, maintaining checkout functionality, and remembering privacy choices.

Some cookies operate only during a browsing session, while others remain on a device for a specified period.

Similar technologies, such as pixels, tags, and local storage, may also be used to support website functions or measure interactions.

Where these technologies involve storing information on or accessing information from a visitor’s device, relevant electronic communications rules may apply.

3. Why We Use Cookies

Depending on the technologies enabled on our website, cookies may help us:

• Maintain essential shopping and checkout functions.

• Keep products in a shopping basket.

• Support secure website sessions.

• Remember selected website preferences.

• Protect against fraudulent or suspicious activity.

• Understand website performance.

• Identify technical problems.

• Measure the effectiveness of marketing activities where permitted.

• Improve website navigation and usability.

We distinguish between technologies that are necessary for providing a service requested by a visitor and those that require consent.

4. Categories of Cookies

A. Strictly Necessary Cookies

These cookies support core website operations and are necessary for certain functions to work correctly.

They may be used for:

• Shopping basket management.

• Checkout and payment sessions.

• Website security.

• Fraud prevention.

• Authentication where applicable.

• Remembering cookie consent preferences.

Strictly necessary cookies may be used without prior consent where an applicable legal exemption permits this.

Disabling these cookies through browser settings may prevent some website features from working properly.

B. Functional Cookies

Functional cookies may help remember choices such as language, region, or other browsing preferences.

Some functional technologies may be essential to a service specifically requested by the visitor, while others may require consent.

Their classification depends on their actual purpose and how they operate.

C. Analytics Cookies

Where analytics tools are enabled, cookies or similar technologies may help us understand how visitors interact with our website.

For example, they may provide information about:

• Pages visited.

• Navigation patterns.

• Website performance.

• Technical errors.

• General interactions with shopping features.

Analytics information may help us identify opportunities to improve the website.

Where required by law, we obtain consent before enabling analytics cookies or similar tracking technologies.

D. Advertising & Marketing Cookies

Where advertising technologies are enabled, cookies, pixels, or similar tools may be used to understand advertising performance or support personalised advertising.

These technologies may involve third-party advertising providers.

We do not activate non-essential advertising tracking before obtaining the consent required under applicable law.

Visitors may decline or withdraw consent to these technologies through the available privacy controls.

5. First-Party and Third-Party Cookies

Cookies may be classified according to the organisation that places them.

First-party cookies are associated with the website you are visiting and may support functions such as maintaining a shopping basket or remembering website settings.

Third-party cookies may be associated with external service providers that support functions such as payment processing, analytics, embedded content, or advertising.

The presence and purpose of third-party cookies depend on the services and applications actually enabled on our website.

Third-party providers may process information under their own privacy notices and contractual arrangements.

We encourage visitors to review the privacy information of relevant third-party services.

6. Cookies Used by Our E-Commerce Platform

Our website uses Shopify as its e-commerce platform.

Depending on the store configuration, Shopify may use cookies and similar technologies to support:

• Shopping basket functionality.

• Checkout operations.

• Secure browsing sessions.

• Customer account features, where available.

• Fraud and security controls.

• Store functionality and performance.

Additional cookies may be introduced by Shopify applications or other services enabled on our website.

For further information about Shopify’s privacy practices, please visit:

https://www.shopify.com/legal/privacy

The exact cookies present may change as Shopify and the services used by our store are updated.

7. Payment and Checkout Technologies

When customers proceed to checkout, payment-related technologies may be used to support secure transaction processing.

Depending on the payment method selected, payment service providers may use cookies or other security technologies for:

• Payment authentication.

• Transaction security.

• Fraud detection.

• Session management.

• Payment processing.

Certain technologies may be necessary to complete a transaction requested by the customer.

Payment providers may operate under separate privacy and cookie notices.

We do not use payment-related cookies as a reason to enable unrelated advertising tracking without the consent required by law.

8. Cookie Consent and Your Choices

Where consent is required, visitors should be given a meaningful opportunity to accept or reject non-essential cookies before those technologies are activated.

Our cookie preference controls, where applicable, are intended to allow visitors to make choices about optional cookie categories.

Visitors should be able to:

• Accept optional cookies.

• Reject non-essential cookies.

• Make more detailed choices where supported.

• Change or withdraw consent.

Withdrawing consent should be as straightforward as giving it.

Refusing non-essential cookies should not prevent access to basic shopping functions that do not depend on those technologies.

We will not treat continued browsing alone as valid consent where an affirmative action is legally required.

9. Managing Cookies Through Your Browser

Most web browsers provide settings that allow users to manage cookies.

Depending on the browser, you may be able to:

• View stored cookies.

• Delete existing cookies.

• Block selected cookies.

• Restrict third-party cookies.

• Receive notifications about certain cookie activities.

You can find relevant instructions in your browser’s help or privacy settings.

Please note that blocking strictly necessary cookies may affect shopping basket functionality, account sessions, or checkout processes.

Browser settings may not control every type of tracking technology, so we also recommend using the website’s available cookie preference controls.

10. Cookie Duration

Cookies may remain on a device for different periods depending on their purpose.

Session Cookies

These generally operate during an active browsing session and may expire when the session ends.

Persistent Cookies

These may remain on a device after the browser is closed, until their expiry date or until they are deleted.

The specific duration of each cookie depends on its provider and configuration.

We aim to avoid retaining information through cookies for longer than reasonably necessary for the relevant purpose.

Where required, more detailed information about active cookies and their duration should be available through our cookie preference interface or associated cookie information.

11. Personal Information and Cookies

Some cookies collect or use information that may qualify as personal data under applicable privacy legislation.

This may include online identifiers, device information, IP addresses, or browsing activity associated with an identifiable individual.

Where personal information is processed, we aim to comply with relevant data protection requirements, including the UK GDPR and the Data Protection Act 2018.

Our Privacy Policy provides further information about:

• Categories of personal information collected.

• Purposes of processing.

• Legal bases for processing.

• Third-party disclosures.

• International data transfers.

• Retention practices.

• Individual privacy rights.

12. International Processing

Some technology providers may process information outside the United Kingdom.

Where cookie-related personal information is transferred internationally, appropriate safeguards will be applied where required by law.

Depending on the circumstances, these may include UK adequacy regulations, approved contractual safeguards, or other legally recognised transfer mechanisms.

13. Your Data Protection Rights

Subject to applicable law and relevant conditions, you may have rights concerning personal information collected through cookies or related technologies.

These may include the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion in certain circumstances.

• Object to certain processing activities.

• Request restriction of processing.

• Withdraw consent where processing relies on consent.

• Lodge a complaint with a relevant supervisory authority.

To submit a privacy request, please contact payment@chardmode.net.

We may request reasonable information to verify your identity before responding.

14. Updates to This Cookie Policy

We may revise this Cookie Policy when our website technology, service providers, or legal obligations change.

Any revised version will be published on this page with an updated revision date.

Where a change requires additional consent, we will seek that consent before carrying out the relevant processing.

We encourage visitors to review this policy periodically.

15. Questions or Concerns

If you would like further information about the cookies used on our website or how your information is handled, please contact our customer support team.

Company Name: CHARD MODE LTD

Registered Business Address:
48 AVONDALE ST
ABERCYNON
MOUNTAIN ASH
MGLAM
UNITED KINGDOM
CF45 4YY

Official Website: https://chardmode.net

Email: payment@chardmode.net

Telephone: +44 7883404559

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)

Saturday, Sunday & UK Public Holidays: Closed

We aim to respond to general enquiries within 1–2 business days. Formal data protection requests will be handled within the timeframes required by applicable law.

For concerns about UK data protection practices, you may also contact the Information Commissioner’s Office (ICO):

https://ico.org.uk

At CHARD MODE LTD, we aim to make our online shopping experience transparent and respectful of customer privacy.

© 2026 CHARD MODE LTD. All Rights Reserved.